- OperatorGenesis Global Limited
- Established2017
- LicenceMalta Gaming Authority
- Games8,500+ titles from 140+ providers
About cookies
Cookies are small text files placed on your computer, mobile phone, tablet or another device when you visit a website. They allow the website to recognise your device and remember certain information about your visit. Cookies may be set by the website you are using, known as first-party cookies, or by another service provider that supports the website, known as a third-party cookie.
Cookies can make a website work properly, help operators understand how visitors use the website, support security measures and remember preferences. Some cookies are stored only for the duration of your browsing session. These are generally deleted when you close your browser. Other cookies remain on your device for a set period or until you delete them.
Vegas Hero Casino may also use technologies that perform a similar function to cookies, including pixels, tags, software development kits, local storage and device identifiers. In this policy, the term cookies includes these similar technologies where appropriate.
Cookies do not usually identify you by name on their own. However, information collected through cookies may be connected with information associated with your account, device or activity. Where this occurs, the information will be handled in accordance with the Privacy Policy and applicable Australian privacy requirements.
Types of cookies we may use
Strictly necessary cookies
These cookies are needed for core website functions. They may support account access, secure sessions, navigation, fraud prevention, age and identity checks, responsible gambling controls, payment processes and the protection of the website against unauthorised activity. Without these cookies, some requested services may not be available or may not operate correctly.
Preference and functionality cookies
These cookies remember choices you make, such as language, region, display settings or other preferences. They can make your experience more convenient by reducing the need to enter the same information each time you return. If you disable these cookies, some preferences may not be saved and certain features may need to be selected again.
Performance and analytics cookies
These cookies help us understand how visitors use the website. They may provide information about pages visited, links selected, time spent on a page, general device information and technical errors. This information is normally used in an aggregated or statistical form to improve website performance, content, usability and reliability.
Security, risk and compliance cookies
Cookies and related technologies may help detect suspicious behaviour, protect accounts, identify unusual access patterns and support compliance processes. They may be used to help prevent fraud, multiple-account abuse, unauthorised access and other activity that could affect players or the operation of the website.
Advertising and marketing cookies
Where permitted and used, these cookies may help measure marketing activity, limit how often an advertisement is shown, understand which campaigns are effective and present content that may be more relevant to you. Marketing technologies may be placed by Vegas Hero Casino or by carefully selected third parties acting on its behalf. Any use of personal information for marketing is subject to applicable law and the choices provided to you.
Why cookies are used and how third parties may be involved
Cookies may be used for a range of legitimate website and service purposes, including:
- Keeping you signed in during a secure session where the service allows it.
- Remembering selections and preferences made during a visit.
- Supporting account registration, login and verification processes.
- Maintaining the security, stability and functionality of the website.
- Helping us identify technical faults and improve website performance.
- Understanding general visitor behaviour and website usage.
- Measuring the performance of communications, promotions or other campaigns.
- Supporting responsible gambling features and compliance obligations.
- Detecting and preventing fraud, abuse and unauthorised activity.
Some website functions may be provided with assistance from third-party service providers. These providers may use cookies or similar technologies to deliver services such as security, analytics, hosting, payment support, identity verification, customer service or marketing measurement. Third parties may process information in accordance with their own privacy notices and contractual arrangements. They are expected to handle information appropriately and only for permitted purposes.
Third-party websites, applications or content linked from the Vegas Hero Casino website may also use their own cookies. Vegas Hero Casino does not control the cookie practices of websites that it does not operate. You should review the privacy and cookie information published by those third parties before using their services or providing information to them.
Cookie information may be combined with other technical or account information where necessary for the purposes described in this policy. Access to information is limited according to business need, security requirements and applicable legal obligations.
Your choices and managing cookies
When you first visit the website, you may be shown a cookie notice or preference tool. Where required, this tool allows you to accept optional cookies, reject them or choose between different categories. Strictly necessary cookies may continue to operate because they are required to provide requested website functions, maintain security or meet legal and operational requirements.
You can usually manage cookies through your browser settings. Most browsers allow you to view stored cookies, delete existing cookies, block all cookies or receive a warning before a cookie is stored. Instructions differ between browsers and devices, so you should refer to the relevant browser or device provider for current guidance.
You may also be able to manage preferences through a cookie settings link or control displayed on the website. If you change your mind, you can revisit the available settings and update your choices where that functionality is provided.
Disabling or deleting cookies may affect your experience. Some pages may not display correctly, preferences may not be remembered, security checks may need to be repeated and account or gambling functions may be unavailable. Blocking cookies does not necessarily delete information already collected or prevent all forms of technical data collection.
Where cookies are used for marketing or analytics, withdrawing consent will generally stop future optional cookies from being placed on your device, but it may not remove information already processed. You may also need to manage separate settings for different browsers, devices or services.
Information about gambling and privacy choices
Cookies are only one part of how an online gambling service operates. Account, transaction, verification, security and responsible gambling information may need to be collected or retained to provide services, protect players, meet legal obligations and support regulatory or compliance requirements. These obligations may limit the ability to delete information or disable related technologies immediately.
